Privacy & NDPR

Privacy Policy

Last updated: September 30, 2026

Kwara Stadium Ticketing processes customer information to sell and validate tickets, operate prepaid balances, prevent fraud, communicate service updates and meet financial/security obligations.

Information we process

Name, phone number, optional email/TIN, ticket and payment references, wallet ledger information, gate validation records, device/security logs and notification preferences.

Why we use it

To fulfil ticket purchases, validate stadium entry, process refunds, secure accounts, provide customer support, send requested reminders and maintain statutory/audit records.

Your choices

Signed-in customers can change reminder preferences, export their account data and submit an account-deletion request from the Customer Account page. Some transaction, security and audit records may need to be retained where required by law, accounting controls, dispute handling or fraud prevention.

Sharing

Data is shared only with service providers needed to operate the platform—such as the configured Kwara payment gateway, email and messaging providers—and competent authorities where legally required. The platform does not sell customer data.

Security

We use access controls, encrypted transport, signed QR tickets, audit records, rate limits and other technical safeguards. Customers should keep wallet/account PINs and ticket QR codes private.

Contact

Use the contact details shown in the site footer for privacy questions or to follow up on a data request.